Return Policy

Last Updated on January 1st, 2023

We are confident that Etison AB provides only top-quality health information products.

However, if for any reason you are not satisfied with your order you may return the product for a full refund less the shipping and handling costs. All returns must be made within 30 DAYS ONE unless otherwise stated on the order page of the product you purchased from the product shipment date. For assistance with a refund, please create a support ticket with your name, address, phone number, order number. Visit backpainsecrets.freshdesk.com we will be glad to assist you.

For refunds on orders not placed on our website(s) because of a recommendation you received from us, or that you heard about on one of our websites, please contact the person or company you received your order from directly. Should you need assistance in locating a contact email address for any such person or company, please contact our support team at backpainsecrets.freshdesk.com and they will gladly look up the contact info for the person or company you placed the order with where applicable. Please include your name, address, phone number and order number (if applicable) when you contact our support team regarding an outside order.

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